A Quarantine Officer is present at the International Mail Centre in Apia during operating hours Monday to Friday. All incoming parcels and packets are screened for risk items and some mail items will require further inspection to determine the extent of the Quarantine risk of contents. This inspection will normally take place at the time the owner of the mail comes to collect it.
Examples of international mail items that require inspection include:
Medicine including herbal and Chinese medicine
Cane and bamboo items
Souvenirs containing bone, shell or animal hair
People can assist the facilitation of overseas parcels by ensuring that their relatives and friends are discouraged from sending risk goods through the mail, and to ensure a full and detailed declaration is made on the parcel.
Please note that Non-compliance of no required documents or incomplete documents is a penalty and can lead to Seizure or Destroy or Further Treatment.
In the case of an aircraft arrival, disinsection procedures must be followed. This can be achieved either by the aircraft undergoing a residual treatment overseas (documented and presented to the Quarantine Officer on arrival), or the aircraft undergoing "on arrival" insecticide treatment. In all cases it is the responsibility of the aircraft's owner or the airline to advise Quarantine at least 24 hours prior to arrival of the aircrafts disinsection status, ETA and pre-load passenger numbers. Any cargo carried must also be advised together with full details of each consignment.